Sync With The Sun

Terms & Conditions

Terms and Conditions for Solar Operation and Maintenance Services

Effective Date: 27.12.2024

Welcome to Solaro&M. These Terms and Conditions (“Terms”) govern your use of our solar operation and maintenance (“O&M”) services. By engaging our services, you agree to comply with these Terms.

1. Scope of Services

a. Description of Services

We provide operation and maintenance services for solar installations, including but not limited to:

  • Regular performance monitoring
  • Preventive and corrective maintenance
  • Cleaning of solar panels
  • Fault diagnostics and repairs
  • Remote monitoring and reporting

b. Exclusions

Unless otherwise agreed, our services do not include:

  • Equipment upgrades or replacements beyond warranty coverage
  • Structural repairs unrelated to solar equipment
  • Installation of new systems

2. Client Responsibilities

To ensure effective delivery of O&M services, you agree to:

  • Provide access to the solar installation site.
  • Supply accurate and complete information regarding the system.
  • Notify us promptly of any issues or irregularities in system performance.
  • Maintain compliance with safety protocols and guidelines.

3. Fees and Payments

a. Service Charges

  • Fees for our services will be detailed in the service agreement or quotation.
  • Additional charges may apply for out-of-scope services or emergency repairs.

b. Payment Terms

  • Payments are due within [Insert Number] days of invoice issuance.
  • Late payments may incur penalties of [Insert Percentage]% per month.

c. Taxes

All fees are subject to applicable taxes, which will be included in the invoice.

4. Warranties and Disclaimers

a. Service Warranty

We warrant that our services will be performed professionally and in accordance with industry standards.

b. Equipment Warranty

  • We do not assume responsibility for manufacturer warranties of solar equipment.
  • Any warranty claims for defective equipment must be directed to the manufacturer.

c. Limitations of Liability

  • We are not liable for damages resulting from events outside our control, including natural disasters, vandalism, or improper system usage.
  • Our maximum liability is limited to the fees paid for the affected service period.

5. Term and Termination

a. Term

These Terms apply for the duration specified in your service agreement.

b. Termination

  • Either party may terminate the agreement with [Insert Number] days’ written notice.
  • We may terminate services immediately for non-payment or breach of these Terms.

c. Consequences of Termination

Upon termination, you agree to settle any outstanding fees for services rendered.

6. Confidentiality

Both parties agree to keep proprietary and sensitive information confidential, including system performance data and business practices.

7. Force Majeure

We are not liable for delays or failure to perform services due to events beyond our reasonable control, such as natural disasters, government actions, or labor disputes.

8. Governing Law and Dispute Resolution

a. Governing Law

These Terms are governed by the laws of [Insert Jurisdiction].

b. Dispute Resolution

  • Any disputes shall be resolved through mutual negotiation.
  • If unresolved, disputes will be subject to arbitration in accordance with [Insert Arbitration Rules].

9. Amendments to Terms

We reserve the right to update these Terms periodically. Updated Terms will be communicated and effective upon posting on our website or via written notice.

10. Contact Information

For questions or concerns regarding these Terms, please contact us at:
[SOLAROANDM]
Email: solaroandm@gmail.com